Privacy Policy — 001pub Data Protection

1. Who We Are

001pub is an online gaming platform serving players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country. In the context of this Privacy Policy, 001pub acts as the Personal Information Controller (PIC) responsible for determining the purposes and means of processing your personal data.

For any privacy-related questions, concerns, or requests, you may contact our Data Protection Officer (DPO) via email at [email protected].

2. Information We Collect

001pub collects various types of personal information to provide, maintain, and improve our services. The categories of data we collect include:

2.1 Information You Provide Directly

• Account Registration Data: Full name, date of birth, gender, nationality, residential address, email address, and mobile number.
• Identity Verification Data: Government-issued ID (such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys ID), selfie photos, and other KYC (Know Your Customer) documentation required for account verification.
• Financial Data: Bank account details, e-wallet numbers (GCash, Maya, etc.), transaction history, deposit and withdrawal records.
• Communication Data: Messages sent to our customer support team via live chat, email, or other channels.
• Responsible Gaming Data: Self-exclusion requests, deposit limits, loss limits, and other gaming activity management preferences you set.

2.2 Information Collected Automatically

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, features accessed, game sessions played, session duration, click patterns, and navigation behavior on the platform.
• Location Data: General geographic location inferred from your IP address to verify jurisdictional eligibility. We do not collect precise GPS location without explicit consent.
• Cookie and Tracking Data: Session cookies, preference cookies, and analytics identifiers. Please refer to Section 9 (Cookies Policy) for more details.

2.3 Information from Third Parties

• Payment Processors: Transaction confirmation data from payment service providers such as GCash, Maya, BPI, BDO, Metrobank, and other integrated payment gateways.
• Identity Verification Services: Results of automated identity checks performed by third-party KYC/AML verification providers.
• Fraud Prevention Services: Risk scores and alerts from third-party anti-fraud platforms used to protect the integrity of our platform.

3. How We Use Your Information

001pub uses the personal information we collect for the following purposes:

4. How We Share Your Information

001pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following circumstances:

4.1 Service Providers and Data Processors

We engage trusted third-party service providers to perform functions on our behalf, including payment processing, identity verification, fraud detection, cloud hosting, and customer support technology. These providers are contractually obligated to process your data only on our instructions and in accordance with applicable data protection laws.

4.2 Legal and Regulatory Authorities

001pub may disclose your personal information to government authorities, regulatory bodies (including PAGCOR and the National Privacy Commission), law enforcement agencies, or courts when required to do so by law, or when we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud and criminal activity.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 001pub's business assets, your personal data may be transferred to the acquiring entity. You will be notified via email or a prominent notice on our platform before your data becomes subject to a different privacy policy.

4.4 Consent-Based Sharing

We may share your data with third parties for purposes not listed above only with your explicit prior consent.

5. Data Retention

001pub retains your personal data for as long as your account is active, or as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account and transaction data is retained for a minimum of five (5) years after account closure, in compliance with anti-money laundering regulations under the Philippines' Anti-Money Laundering Act (AMLA).
• Identity verification documents are retained for a minimum of five (5) years from the date of verification.
• Communication records (support tickets, chat logs) are retained for two (2) years.
• Marketing data is retained until you withdraw your consent or opt out of communications.

After the applicable retention period, your data will be securely deleted or anonymized so that it can no longer be linked to you as an individual.

6. Data Security

001pub implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls and role-based permissions limiting data access to authorized personnel only.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication (MFA) requirements for administrative access to our systems.
• Incident response procedures to detect, report, and remediate data breaches within the timeframes required by the National Privacy Commission.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your 001pub account and to notify us immediately if you suspect any unauthorized access.

7. Your Rights Under Philippine Data Privacy Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 001pub:

• Right to Be Informed: You have the right to know what personal data we hold about you and how it is being processed.
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to Erasure or Blocking: You may request deletion or blocking of your personal data when it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
• Right to Object: You may object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Data Portability: You may request a structured, machine-readable copy of your personal data where technically feasible.
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact us at [email protected] with the subject line "Data Privacy Request." We will respond to your request within fifteen (15) business days.

8. International Data Transfers

Some of our service providers and game software partners may be located outside the Philippines. When your personal data is transferred to countries that may not have equivalent data protection laws, 001pub ensures appropriate safeguards are in place, including contractual data protection agreements consistent with the requirements of the Data Privacy Act of 2012.

9. Cookies Policy

001pub uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how our platform is used.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly, such as maintaining your login session and security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with our platform, helping us improve performance and usability.
• Marketing Cookies: Used to deliver relevant promotional content based on your interests. These are only activated with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 001pub platform.

10. Children's Privacy

The 001pub platform is strictly for users who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from minors. If we discover that a user is under 21 years of age, their account will be immediately suspended, all funds will be returned to the payment source, and their data will be deleted from our systems. If you believe a minor has registered on our platform, please notify us at [email protected] immediately.

11. Marketing Communications

With your consent, 001pub may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, tournaments, and special offers. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email.
• Updating your communication preferences in your account settings.
• Contacting our support team at [email protected].

Please note that even if you opt out of marketing communications, we will still send you essential transactional notifications related to your account, such as deposit confirmations, withdrawal updates, and security alerts.

12. Changes to This Privacy Policy

001pub reserves the right to update this Privacy Policy at any time. Material changes will be communicated to you via email or a prominent notice on the platform at least fourteen (14) days before the changes take effect. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 001pub handles your personal data, please contact our Data Protection Officer:

Email: [email protected]
Response Time: Within 15 business days
Support Hours: 24/7 via live chat on the platform

Effective Date: October 1, 2026
This Privacy Policy was last updated on October 1, 2026.